Terms & Conditions

These terms govern purchases from the store and apply together with the terms of use and the payment, shipping, return, refund and privacy policies.

An order you place is an offer to buy. It is confirmed after we review it, and we may call you to confirm its details.

The store may refuse or cancel any order if the product is unavailable, the order details are incorrect, or the order appears not to be genuine, and will inform the customer.

Prices are shown in Egyptian pounds and cover the products only. The shipping cost is added to the order total at checkout.

If there is an obvious mistake in the price or description of a product, the store may correct it or cancel the affected order after informing the customer.

Payment is made in cash on delivery only, in line with the payment policy published on the website.

All products are subject to available stock. If a product runs out after you order, we will contact you to cancel it or suggest a suitable alternative.

Orders are delivered in line with the shipping policy, and the customer must provide a correct address and a valid phone number.

You can inspect your order on delivery before paying. If you refuse delivery, the shipping cost terms of the return policy apply.

Returning products and refunding their value are subject to the return and refund policies published on the website.

You can cancel your order before it ships from the My Orders page in your account or by contacting us. After shipping, the return policy applies.

These terms are governed by the laws and regulations in force in the Arab Republic of Egypt, and do not affect any legal rights of the customer.